Senior / Lead Flight Attendant

You survived the first five years of jet lag, hotel rooms, and passengers who treat you like a flying vending machine — congratulations, you now get to train the next batch to survive it too. Seniority means you finally get to bid on the good routes, mentor new hires who still think this job is glamorous, and serve as the go-to person when things go sideways at 35,000 feet. You're still serving drinks, but now you're also the one people look to when the oxygen masks drop.

Learn the skills

Courses and certifications to get you job-ready

What you'll actually do

• 01Mentor new flight attendants who still think layovers in Paris mean sightseeing (they don't)
• 02Lead pre-flight briefings and assign cabin positions like a very polite drill sergeant
• 03Handle the escalated passenger complaints that junior crew can't defuse
• 04Bid on international routes using seniority points you've been hoarding for years
• 05Coordinate with the cockpit crew on service timing and turbulence adjustments
• 06Model FAA compliance for the crew while somehow still being approachable
• 07Train new hires on emergency procedures they'll pray they never use