Warehouse Supervisor

You're in charge of the floor now. You manage 15-50 associates across shifts, monitor pick rates, handle staffing, and explain to upper management why the numbers are off (spoiler: someone called out again). You live in the WMS software, you carry a radio that never stops squawking, and you've developed a sixth sense for when someone's about to drop a pallet. The hardest part isn't the logistics — it's managing humans who'd rather be anywhere else, especially during peak season when the temp workers outnumber the regulars.

Learn the skills

Courses and certifications to get you job-ready

What you'll actually do

• 01Manage shift schedules for a team that treats the call-out line like a hotline
• 02Monitor pick, pack, and ship rates and explain the variances that always need explaining
• 03Conduct safety walks and pretend you didn't just see someone ride a pallet jack like a scooter
• 04Coordinate with transportation to make sure trailers are loaded and sealed on time
• 05Handle disciplinary conversations that nobody enjoys, including you
• 06Run the morning standup meeting in 5 minutes because the dock is already behind