Postmaster

You run the post office. The entire facility — carriers, clerks, supervisors, vehicles, mail processing, and the building itself — is your responsibility. You're a federal manager with real authority, a government salary, and the kind of job security that makes private-sector managers jealous. You manage the budget, ensure service standards are met, represent USPS in the community, and handle everything from employee disputes to facility maintenance. The title sounds old-fashioned, but the job is modern, complex, and deeply embedded in every community you serve.

Learn the skills

Courses and certifications to get you job-ready

What you'll actually do

• 01Oversee all operations at the post office — carriers, clerks, processing, and facility management
• 02Manage the station budget and justify every dollar to the district office
• 03Represent USPS at community events and handle public-facing complaints
• 04Ensure service standards — on-time delivery rates, scanning compliance, customer wait times
• 05Handle employee relations, disciplinary actions, and union-management negotiations
• 06Coordinate with the district on staffing, route adjustments, and facility improvements