Medical Practice Manager

You run the business of a medical office — HR, billing, compliance, vendor management, patient satisfaction — so the doctors can practice medicine. You're the person who makes sure everyone gets paid, the lights stay on, and the practice doesn't accidentally violate HIPAA. It's healthcare administration at its most hands-on.

Learn the skills

Courses and certifications to get you job-ready

What you'll actually do

• 01Manage front desk, billing, and clinical support staff
• 02Oversee revenue cycle management — from patient check-in to final payment
• 03Handle HR issues including hiring, firing, and the awkward conversations in between
• 04Ensure compliance with HIPAA, OSHA, and whatever new regulation dropped this month
• 05Negotiate contracts with insurance companies and vendors
• 06Resolve patient complaints that have escalated past the front desk
• 07Balance the books while the providers generate referrals faster than you can process them