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Head Housekeeper

Facility Services

You're still cleaning, but now you're also managing a team, inspecting their work, handling guest complaints, and making sure the linen closet doesn't run out at the worst possible moment. You've been promoted to the person who covers shifts when someone calls out — which is often. The pay bump is real, the stress bump is realer.

Salary Range

Low

$30k

Median

$38k

High

$48k

10-Year Growth

3%

US Workers

180K

Education

High school diploma + 2-3 years housekeeping experience

Environment

indoor

Tools & Technical Skills

  • Room inspection standards & checklists
  • Staff scheduling & assignment
  • Linen & supply inventory management
  • Chemical safety & handling
  • Training program development
  • Quality control procedures

People & Mindset Skills

  • Leadership
  • Attention to detail
  • Communication
  • Time management
  • Team coordination
  • Problem-solving
  • Reliability

Learn the skills

Courses and certifications to get you job-ready

Linen & supply inventory management

Chemical safety & handling

What you'll actually do

  • 01Assign rooms and manage the daily housekeeping schedule
  • 02Inspect cleaned rooms and send staff back when standards aren't met
  • 03Train new housekeepers on procedures, chemical safety, and speed
  • 04Manage linen and supply inventory so nothing runs out on a sold-out night
  • 05Handle guest complaints about room cleanliness — diplomatically
  • 06Cover shifts yourself when the schedule falls apart

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