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IT Manager

Technology

You'll manage the IT team, set technology strategy, and be the person who decides which tools the company buys (and then gets blamed when they don't work). You've gone from fixing computers to managing the people who fix computers — and somehow that's harder.

Salary Range

Low

$95k

Median

$125k

High

$160k

10-Year Growth

15%

US Workers

509K

Education

Bachelor's in IT/CS + 7+ years experience + ITIL/PMP helpful

Environment

indoor

Tools & Technical Skills

  • IT infrastructure management
  • ITIL framework & service management
  • Budget & vendor management
  • Project management (PMP, Agile)
  • Cloud platform administration
  • Security & compliance oversight
  • Disaster recovery planning

People & Mindset Skills

  • Team leadership
  • Strategic planning
  • Communication
  • Stakeholder management
  • Decision making
  • Conflict resolution
  • Change management

What you'll actually do

  • 01Manage and mentor a team of IT support and systems staff
  • 02Set infrastructure strategy and technology roadmaps
  • 03Manage the IT budget and negotiate vendor contracts
  • 04Handle escalated incidents that the team can't resolve
  • 05Report IT metrics and project status to executive leadership
  • 06Approve software purchases and then explain why 'free' tools cost money
  • 07Balance security requirements with 'but we need it to work now'

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