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IT Manager
TechnologyYou'll manage the IT team, set technology strategy, and be the person who decides which tools the company buys (and then gets blamed when they don't work). You've gone from fixing computers to managing the people who fix computers — and somehow that's harder.
Salary Range
Low
$95k
Median
$125k
High
$160k
10-Year Growth
15%
US Workers
509K
Education
Bachelor's in IT/CS + 7+ years experience + ITIL/PMP helpful
Environment
indoor
Tools & Technical Skills
- ▸IT infrastructure management
- ▸ITIL framework & service management
- ▸Budget & vendor management
- ▸Project management (PMP, Agile)
- ▸Cloud platform administration
- ▸Security & compliance oversight
- ▸Disaster recovery planning
People & Mindset Skills
- ▸Team leadership
- ▸Strategic planning
- ▸Communication
- ▸Stakeholder management
- ▸Decision making
- ▸Conflict resolution
- ▸Change management
Learn the skills
Courses and certifications to get you job-ready
IT infrastructure management
ITIL framework & service management
Budget & vendor management
Project management (PMP, Agile)
Cloud platform administration
Security & compliance oversight
What you'll actually do
- 01Manage and mentor a team of IT support and systems staff
- 02Set infrastructure strategy and technology roadmaps
- 03Manage the IT budget and negotiate vendor contracts
- 04Handle escalated incidents that the team can't resolve
- 05Report IT metrics and project status to executive leadership
- 06Approve software purchases and then explain why 'free' tools cost money
- 07Balance security requirements with 'but we need it to work now'
Related Shifts
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