Head Teller

You're the teller everyone else comes to when they can't figure out why their drawer is $0.37 off. You train the new hires, handle the angry customers that regular tellers aren't allowed to deal with, and you've got vault access — which sounds cooler than it actually is. The pay bump is modest, but the authority to say 'I'll handle this one' is oddly satisfying.

Learn the skills

Courses and certifications to get you job-ready

What you'll actually do

• 01Open and close the vault each day while pretending it's more dramatic than it is
• 02Train new tellers who keep putting bills face-down and it's driving you insane
• 03Handle escalated customer complaints — the 'I want to speak to someone in charge' crowd
• 04Balance the vault and investigate cash discrepancies across all drawers
• 05Ensure teller stations are compliant with bank security protocols
• 06Cover teller windows during lunch rushes because being in charge means never having a break