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Case Manager
Social ServicesYou connect people in crisis to the resources they need — housing, food, healthcare, employment — and then follow up to make sure the system didn't fail them (it often does). You're fresh out of your bachelor's program with a caseload that would make a veteran flinch. The work is meaningful, the pay is a joke for the emotional weight you carry, and you'll learn more about the gaps in social safety nets than any textbook taught you.
Salary Range
Low
$30k
Median
$38k
High
$48k
10-Year Growth
10%
US Workers
180K
Education
Bachelor's in social work, psychology, or human services
Environment
indoor
Tools & Technical Skills
- ▸Intake assessment procedures
- ▸Community resource databases
- ▸Case documentation software
- ▸Client needs assessment tools
- ▸Referral coordination
People & Mindset Skills
- ▸Empathy
- ▸Active listening
- ▸Cultural sensitivity
- ▸Organization
- ▸Persistence
- ▸Communication
- ▸Emotional resilience
Learn the skills
Courses and certifications to get you job-ready
Community resource databases
What you'll actually do
- 01Conduct intake assessments for new clients and identify their needs
- 02Connect clients to community resources — housing, food banks, treatment centers
- 03Maintain case notes and documentation that will be audited quarterly
- 04Follow up with clients who often don't have reliable phone numbers
- 05Coordinate with other agencies that are just as overwhelmed as you are
- 06Carry an emotional weight home that no job description warned you about
Related Shifts
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