Senior Operator / Trainer

You've driven the same routes for so long you could navigate them blindfolded, and now the transit agency wants you to teach rookies how to not destroy a 40-foot bus. You're a certified trainer, which means you sit in the passenger seat while a nervous new hire tries to make a right turn without taking out a fire hydrant. You still drive your own routes but you also evaluate new drivers, lead safety refreshers, and serve as the person everyone calls when a route goes haywire. The union loves you, management tolerates you, and the new drivers are terrified of you.

Learn the skills

Courses and certifications to get you job-ready

What you'll actually do

• 01Sit shotgun while a trainee narrowly avoids every parked car on the route
• 02Evaluate new driver performance and write reports that determine their future
• 03Lead classroom safety refreshers that veteran drivers sleep through
• 04Drive the most difficult routes because seniority means you get first pick — or last
• 05Mentor drivers who are struggling with passenger management (a polite way of saying 'the chaos')
• 06Conduct behind-the-wheel assessments and try not to grab the steering wheel